SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of macdealshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://macdealshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Love it! Very nice color, high quality waterproof fabric. Corresponds to the size in the description. I recommend!
Pleasant, accurate measure, easy to use, color compatible with the pictures on the seller site, it is important to note that the fabric is slightly rough and not part
well done
Fast delivery. the material as in the picture looks very good, I like it! Thanks very much the seller helped to choose the right size and very nice!!! I will make more orders. I recommend
Good material and pleasant to the touch. In my case it has been small for me sofa but it is very good.
Good quality. They look very tight. Happy with the cases
good quality, fits well. thank you for a quality product
perfect! wow they are better than I thougt! thank you
all good
Super good fabric fit perfectly. I will ask again to cover others. Arrived 1 day earlier. Well packed
Very good!!
From the hell! You don't know still does when sitting on and whether it really doesn't permeable to liquids, but it's all the pillows, wear almost a bull, looks very good. It is convenient to dress it, pleasant to the touch. Just wow. I'm very pleased.
I recommend it, they fit very well. The color equal to the photo where the color is chosen, and the fabric is not fine,
Perfect! And also waterproof
Brilliant covers, fit nicely even though the size I ordered was very close to the cushion I was covering.
Is the second game he bought. Is very good for the price it has.
Very good quality
It's really awesome! My couch looks brand new! I order another one in a row.
I ordered the covers for my outdoor sofa and they fit very well! I like the color cyan very much.
The fabric of cloth is good, to stretch with garishly. Ale make sure you defectively rozmir in front of the deputy and clarify how you are in the seller.
The color is not white but I still like it more. Is great quality price
Very good product I loved it perfect my armchairs arrived very fast
Very nice covers. I, unfortunately, took too big. If you are wondering about the size, I suggest you ask. The seller is very nice and helpful.
It was beautiful. It wasn't particularly good, but I think it was easier to get it.
I bought the smallest size for my baby's sofa, it protects it from stains.