SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of macdealshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://macdealshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
exactly as shown. looks good
Perfect for organizing clothes.
It’s perfect. The size is big enough to take most of my corporate wears. I recommend as clothes organizer. It fits very well. No damage on it.
It's usable.
Ótimo
All right. I like it.♡
Very nice I will buy again
Wow! Great quality! Fast shipping, fit great!!
Good product. It is sturdy, so holds its shape. Easy to use.
Good material as described, I have already purchased in this store before
Are two organizers, with six divisions, the hard wingers. Good quality. I congratulate the seller and recommend
very nice product, it allow me to put more clothes in my closet
They were purchased separately.
Material is not top, however it is good, for the price is valid.
Are more rigid than others that I have seen even more expensive. I have used it for sweaters and they are perfect. I will repeat again without a doubt.
The product sold by the seller is very valid. I am very happy with my purchase as compared to other sites I have saved quite a lot of money. The description is perfect and did not disappoint my expectations and since I need it for my new home I am very glad that I ordered it and that it is just as described by the seller and therefore its usefulness perfect. 5 Stars deserved this seller and it is not said to make other orders for my house.
Are very useful and the quality is good. In the photo they seem more rigid, but even not so, they perform their function very well.
They are large and spacious for storing clothes such as pants, sweater and large garments. Medium quality
I cost to find an organizer with rigid sides, this one is super good, and in fact I fit 2 pants per compartment
Great product, the exterior is hard I that makes the placement of the clothes easy and more organized in the wardrobe
The organizer is good, but I didn't come as I ordered. I made an order for an organizer with partitions, the usual one arrived without partitions :( delivery is super fast in Kiev. Did not communicate with the seller. Quality is good, shape holds
Product arrived super fast, and arrived as described I recommend.
Excellent size, good quality
Good product, has fulfilled my expectations and perfectly fulfills its function.
The fabric is thin, it is well formed with the wire it brings, but I do not think it is resistant, although it has good size